Detailed popular science on the status meanings and solutions for orders from foreign VPS merchants. Order statuses include Fraud, Pending, Active, Suspended, Cancelled, and Termin.

In the process of using foreign VPS cloud servers, you will inevitably encounter many problems. Many novices suddenly find that their servers or VPS are unavailable. They log in to the official backend or find the "Suspended" message notification, etc. At this time, some people You may give up directly, thinking that the data cannot be saved, and then start yelling. In fact, "Suspended" in English is just a temporary suspension, and the situation you think is hopeless is actually in English. It should be called "Terminated" to end, terminate!

Pending

Chinese explanation: Waiting, the customer may not have paid, or the machine may need manual review! For companies run by foreigners, it does not exceed 24 hours. It is not recommended to call or send work orders to urge people. If you must do this, please pay attention to your attitude and frequency. In fact, some people will send tickets in the background continuously. Sending several will only make things worse!

Fraud

Chinese definition: Fraud, in most cases the information is untrue! If it is a WHMCS system, generally your information has not even been deceived by machine review. Imagine how perfunctory or smart you are! The country, the customer's own IP address, and phone number need to be consistent. For example: China, 185.239.227.1, 13928991234. Such information will become fraudulent in 99% of the cases. The country chose China. The IP address is from Singapore (maybe you used a proxy), and the phone number is from the United States or Canada (you think it is from China, but in fact the international code 1 is only used by the United States and Canada. China's international code is 86, a standard Chinese number Writing method "8613928991234"

Active

Chinese meaning: In active state, everything is normal! There is no problem!

Suspended

Chinese meaning: Paused! Don't be anxious, let's take our time: If you speak well, if the official phone number is provided, you can call; if there is no phone number and there is a ticket or email, we will directly write a message to contact you. There are a few points in the general content that should not be missed: Ask about the specific reasons for suspension. Under normal circumstances, foreigners will explain it to you. For example, your VPS cloud server has spam, hacks, abuse of CPU, I/O, network, etc., in the official After explaining the specific reasons to you, you must express your apology and promise to make rectifications. Then, you ask the official to restore the machine for you. If they do not restore the machine for you, you ask the official to give you a certain amount of time to back up the data. If not, If you explain the specific reason for the suspension, and if you are not allowed to restore the machine or back up the data, there will be trouble, and it will be more troublesome. Please note that if the specific reason is explained to you clearly, and it is indeed caused by your violation, the official You may be billed and fined. At this time, you should be more conscious. Either you don't want the machine, or you have to pay the money obediently. Don't act like a rogue and embarrass the Chinese people!

Cancelled

Chinese definition: Cancellation, revocation, refers to the customer's initiative to cancel the revocation, including the result of non-payment of the bill within the specified period! If you want to recover, you can try to contact the official by sending a ticket, email, or calling, you may still have a chance!

Terminated

Chinese definition: end, termination, this is an irreversible result, which means that there is nothing in the data!

The above are the common explanations that we share with you when using foreign VPS cloud servers. If there is a problem, you should find the cause as soon as possible to see if there are any violations. If not, please be sure to pay attention to your attitude when submitting a work order!

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