Why are the solusvm login information sent by the VPS official incorrect? What should I do if solusvm cannot log in?

Recently, some people in Pacificrack's VPS encountered the problem of being unable to log in to solusvm, and this problem occurred repeatedly, which is quite troublesome, so let's just write a nonsense article about logging in to the solusvm panel.

Generally speaking, after we place the order, the WHMCS backend system will automatically send the activated solusvm information to our registered email address. By opening the email, we will get the specific management address, account number, etc. of the solusvm panel. password. Please pay special attention to spam. Because the sending volume is relatively large (there are many customers), many mailboxes will put official emails into spam or blacklists. Spam is okay. If it is blacklisted, we need to whiten the official domain in the whitelist of our mailbox. For example, if the official website domain name is xx.com, you can add xx.com to the whitelist. That’s it.

On the premise that we have not received it, we need to log in to the official website backend to find the email history, and click on the link to find the backup copy of the email. Generally, the access path is: https://xx.yy.com/clientarea .php?action=emails, pay attention to the red part. In front of the red part is the official backend URL. There are generally three emails related to "order" and "Invoice". You don't need to read these. The remaining one is what you need.

When you see the content of the email, you will find that it generally contains the IP of the VPS, root login password, VNC, "SolusVM Control Panel Access", and "SolusVM Control Panel Access" marked in red. This is the core information. If necessary, you can Copy and save a backup copy! Through this information, we can enter the solusvm panel to perform necessary management of the VPS, such as reinstalling, changing the root password, etc.

After getting the "SolusVM Control Panel Access" information, we may also make a login error. There are generally two situations:

(1) It is true that there is no way to log in without making any mistakes or opening multiple VPSs. This may be a setting error caused by the merchant's negligence; what we need to do is to copy the "Username", which is the logged in user. Name, go to the solusvm management website, click "Forgot Password?" to retrieve the password. Generally, you can check the retrieved password in your own mailbox, and then log in using your user name and new password.

(2) We have opened multiple VPSs. The "user name" in the solusvm information sent each time is the same, but the "Password" is different. Most of the time, we novices will use the password in the emails sent later. This will result in an inability to log in and a login error. In fact, this is also considered a bug of solusvm? No matter how many VPS you open, by default the password in the first solusvm email will be the correct password.

Finally, if there is no email backup information of solusvm in the email history (this situation is estimated to be rare), we can only click "tickets" in the background to send a work order and ask the official to resend us a copy of solusvm login information. .

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