HawkHost Eagle Hosting Refund Policy and Official Refund Process Records

Nowadays, when we webmasters choose virtual hosts, they are more focused on new entry-level website users or foreign trade users. Most users still follow the trend and choose cloud servers or independent servers. On Black Friday, we saw that HawkHost, a traditional and long-standing virtual host provider, launched an annual event. A new user felt that it was not working after purchasing it and applied for a refund. Here I asked about Snail’s refund method. The document here is recorded but has not yet been written. Here is a supplement about the refund policy and process of the Eagle hosting company.

According to the official policy of HawkHost, if the virtual host we purchased can apply for a full refund within thirty days, but the premise is that it needs to meet the provisions of the TOS. If you use it maliciously, the refund may not be allowed. , they will check when applying for a refund, such as whether it is used for mass SPAM emails or malicious attacks.

Login to your client area ( https://my.hawkhost.com/clientarea.php )

Click \\’Services\\’ from the menu navigation, and from the dropdown select \\’My Services\\’

Locate the service(s) you wish to cancel

Select the dropdown arrow to the right of \\’View Details\\’

From the dropdown, select \\’Request Cancellation\\’

In the text box, write that you would like to take advantage of the 30 day money back guarantee. Please also explain why you\\’re cancelling, this information helps us in the future

The selected service will be canceled within 24-48 hours. You will not be charged if your invoice due date lands within that time

The above is the official refund policy and process of Eagle Host. We require you to apply for a refund within thirty days of purchase. Go to our current host to apply for cancellation, and then tell you the reason for your application when canceling. They will reply to you within two days and refund you to the original payment channel. We need to be a little more standardized about the reasons. For example, you think you don’t want to use it, the speed is not good, etc.

Of course, before we actually purchased it, we should have known that the speed of the Eagle host was certainly not as fast as that of mainland China. Even though there are computer rooms in Singapore and Hong Kong, they are not directly connected.

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