Be cautious about Exabytes merchants’ PayPal automatic payment agreement issues and solutions

Exabytes Merchant Snail has also been introduced in previous articles. The domain name promotions provided by merchants are sometimes quite good. They have used them for many years. Basically, they charge a renewal fee after the first year of purchase. Other service providers (.COM renewal costs about US$13.9). Most netizens must be like snails. After purchasing a domain name, they will cancel the automatic renewal in the domain name panel.

And I have mentioned in many articles before that I also need to go to PAYPAL to regularly delete some merchants with automatic renewal agreements. Here are the records of "How to cancel the automatic payment agreement in the new version of PayPal" and "PayPal Cancel" Pre-approved payments to prevent automatic renewal and bind credit card verification account methods have been documented. But sometimes I really don’t think so much. I thought there would be no problem if I canceled the automatic renewal directly in the domain name background.

However, I received an email in my mailbox this morning that was automatically charged $13.9. In fact, this domain name has been transferred to other service providers more than a month ago. But something strange is that the billing order in the account background is 0, but the email notification and PAYPAL billing is 13.9. Although this domain name was originally gifted with DNS, the DNS billing was 0. The renewal fee of 13.9 should be the domain name fee, but the domain name status has been transferred out, and the automatic renewal of the domain name was canceled after purchase.

The fee is automatically deducted from the PAYPAL account. Then the email we saw looked like this.

Find the order number, and then see the bill amount in the Exabytes backend as 0. No bill with 13.9 was found. According to this situation, I have written an email to consult, and it seems that there is a problem with the system. This merchant is relatively good, and there are no restrictions on the transfer of domain names. Wait for a reply to the ticket and take a look.

Finally, when we buy from any merchant, we need to pay attention to that if we don’t want to renew the product, we need to cancel the order in the product background, but at the same time, we also need to go to the PAYPAL bill to cancel the automatic renewal agreement, so Make sure nothing goes wrong. If fees are deducted again, then we have to go to PAYPAL. Regarding the issue of automatic renewal of credit cards, it seems that if we are billed, we can only go to the bank. Snails rarely use credit cards, and it is not clear whether the credit card backend can cancel the agreement order.

PS: Got a reply

For your information, the payment is deducted from your paypal account is due to auto paypal subscription, However, we have proceed to cancel the auto payment from our end to prevent this problem to happen again.

Please be informed that the refund request of USD 13.90 has been submitted and this will take 14 days to proceed.

It seems that the service is still good. I will be refunded within 14 days.

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