News: Xinfu Network server.xin has recently suspended service and issued refunds

Message: xinfu network server.xin Recently suspended service and refunded

Official website address: https://server.xin/

After the Softlayer computer room is not directly connected, the provision of related services will be affected. Especially small-cost merchants are under great pressure. For example, on the day mentioned today, I received the following email from the official website yesterday:

To all users: Due to SL's sudden cancellation of SL's direct line to China without any prior notice, it still failed to resolve the issue after repeated communication and did not provide any compensation plan, which directly caused a large number of users to stop renewing their subscriptions, causing heavy losses of tens of thousands of yuan to our company. , enough to lead to bankruptcy. Therefore, our company had to announce the suspension of server operations in the SL computer room. The Singapore computer room will stop service on April 11, and the Hong Kong computer room will stop service on April 17. It can still be used normally before expiration. Users are requested to back up their data in time. The official website homepage will be closed from now on to prevent anyone from continuing to make payments. The VPS control panel can continue to be used until the service is stopped. Although we have no money (all the money has been handed over to the computer room, but no one renews), we have no intention of using this as an excuse to leave. We have tried our best to compensate users through borrowing money. If we don't make any money, we still have to pay off the debt. So if there is anything wrong, I hope you will understand and forgive me.

Refunds will be issued to users who meet the following conditions: 1. Users who paid after April 1 will be refunded within half a month. 2. If the remaining time exceeds 30 days, one month's fee will be refunded every 30 days. 3. Users who paid within 48 hours will receive a full refund.

Other user information will be sealed, and services will continue after SL resumes direct connection depending on the situation.

Users who are eligible for refunds are asked to send the following information to serverxin@outlook.com. Please do not apply through other means, including work orders. The sending email address must be your website registered email address. Title: Apply for a refund Content: screenshot of the latest payment voucher, payment bill number, vps activation email or screenshot of the latest bill email, Alipay account for refund application (must be the same as the payment account). The above content is indispensable and is used to prove the user’s identity.

Deadline for refund application: 2016.4.15 Deadline for refund issuance: 2016.4.30

Once again: thank you.

It's a pity. There are several machines in there, but there is nothing we can do. Fortunately, we can get some refunds. It seems that the monthly payment is still right.

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