Last update at ：2024-01-10，Edit by888u
What should I do if Unpaid is always displayed after the tiler mover has paid for it? Why is it that the service for the bricklayer mover is always in Pending status after I have paid for it? Purchasing a tiler mover is actually relatively simple, and there shouldn't be any problems during the purchase process. However, in rare cases we may still encounter problems. For example, after paying for a tiler mover, it always shows Unpaid, which means the status is unpaid. This situation usually occurs when the bricklayer has not received the payment after paying, so it may be due to a delay in Alipay or PayPal, or other reasons. Let’s take a look at how to solve it.
How to solve the problem of "Unpaid" after payment is made?
1. Confirm whether the payment is successful
The first thing we need to do is confirm whether the payment has been successful, that is, whether the money has been deducted.
We check according to the payment method. For example, if it is Alipay, check whether the bill in Alipay has been paid. If it is a credit card, check whether the credit card has been deducted successfully. If it is a PayPal payment, go to the PayPal backend to see if the payment has been successful.
If the payment is unsuccessful, then we can pay again. If the payment has been successful, then we continue to look at other solutions.
2. Wait
If we have confirmed that the deduction was successful, but it keeps showing Unpaid, then we can wait patiently for a while. Generally, payment status is updated within an hour.
If it still shows Unpaid after more than an hour, then we can try to contact customer service.
3. Contact customer service
The last method is to contact customer service. After all, there is nothing we can do except contact customer service.
When contacting us, it is best for us to provide the payment number or payment account number when making the payment. This will facilitate customer service to locate our payment and solve the problem faster.
Generally speaking, as long as the deduction is successful, we don’t need to panic. We will definitely activate the service in the end, or refund you.
What should I do if the service is always Pending
1. Wait
First follow the above method to confirm that the payment has been successful. If not, solve the payment problem first.
If the payment has been successful, then we can wait. Generally speaking, we can wait up to 24 hours to activate it for you.
2. Contact customer service
Finally, we can still contact customer service. You can refer to the work order template below.
Work order template:
Hello,
I just purchased a VPS. I have paid successfully, but it keeps showing unpaid, can you help me solve this problem?
Payment method: Alipay Order number: 1234567xxxx
Thank you very much.
That’s pretty much it. Just wait patiently for customer service to help solve the problem.
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