Tutorial on creating a ticket to contact customer service in Vultr

How to contact Vultr customer service? If we encounter an unresolved problem while using Vultr VPS, we can try to contact Vultr customer service. The specific method is to create a ticket to explain your specific problem. Vultr customer service will respond within 12-24 hours after receiving the ticket. Reply to your ticket. This article will share a tutorial on creating a ticket to contact customer service in Vultr.

1. Create a work order with Vultr

Log in to the Vultr official website (vultr.com) and click "Support" on the left. All historical work orders will be listed here. Click "Open Ticket" in the upper right corner to create a work order:

2. Vultr fills in the work order content

Vultr work orders need to be filled out in English, and the specific content includes:

• Category: Category, including General Support and Billing Question, you can choose the appropriate category according to the content of your work order;
• Server: VPS related to this work order, if not, just fill in None;
• Subject: work order topic
• Message: Work order content

Vultr work orders also support adding attachments. Finally, click "Open Ticket" to create the corresponding work order, as shown in the figure below:

3. Vultr ticket response time

Vultr tickets will generally be responded to within 12-24 hours, but please note that the working hours of Vultr customer service are 9AM to 5PM US Eastern daily, and they seem to work on weekends as well. If you do not receive a timely reply, please be aware of the time difference.

The above is the tutorial shared by this site on how to create a Vultr ticket and contact Vultr customer service. If you have not registered a Vultr account, you can participate in the Vultr new user discount (sign up to get 50 US dollars): https:/ /www.vultr.com/promo/try50/, for more Vultr tutorials, please refer to "Vultr VPS Special Topic: Vultr Discount Code Collection, Speed ​​Test Address Sharing, Data Center Recommendation".

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