Krypt: Continued outages in Los Angeles area, suspected data center fire

Currently, the official websites of Krypt and its sub-brand iON Cloud are inaccessible, and the Los Angeles node has been offline for 16 hours. As of now, no official announcement has been made. Customer service also said that he didn't know when it would be restored.

Hello, Sorry for the inconvenience. We have some issues and we will fix this, please be patient. Thank you for understanding. Sorry, We couldn't tell you the estimated time.

Local netizens said there might be a fire in the computer room...

I called and asked, and I heard that it was a Chinese person. He also spoke Chinese. Then he said that the data center in the United States was on fire, and then all the power was cut off.

However, according to Ceranetworks staff, the possibility of a fire in the entire computer room is very small. It is estimated that the smoke alarm was only triggered, and the operation of the computer room needs to be temporarily stopped until the fire department arrives to inspect and give safety instructions.

Official news:

Sorry, our LAX10 facility is currently experiencing an outage and this is affecting your service. Evocative data center leadership is on site and working to restore service to our Krypt and ION customers. Regular updates and fix plans will be provided as the situation develops. It is currently impossible to determine when service will be restored, and we will notify you as soon as we have an exact time. We appreciate your patience during this time. We once again sincerely apologize for the inconvenience and assure you that we will do our best to restore services to ensure that your business runs normally. Thank you for your understanding and support. Yes. There was a fire in a cabinet that had nothing to do with the others, but the others were also affected due to power outages or the like. The other machines are fine and we need to let everyone know the estimated time when they can enter the computer room.

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