How to properly use paypal disputes?

888u

Last update at :2024-05-14,Edit by888u


Among the many payment methods, we have always recommended that you use PayPal for payment, because the funds will be safer. For example, if the actual use of the host does not match the merchant's promotion, or the merchant's promise is not fulfilled, or more seriously, the merchant will Ran away. However, if the merchant refuses to refund, in order to protect our legitimate rights and interests, we can use the dispute function of Paypal to recover our funds.

However, before we use Paypal to dispute, please be sure to apply for a refund through a work order. For specific operations, please refer to: https://www.138vps.com/jc/1207.html

Then, when you have decided to use Paypal to dispute, you must strictly follow Paypal's dispute process, so that there is a higher probability that Paypal will make a ruling in your favor.

First, find your transaction record and click [Report a Problem]

Then, select the question type according to your actual situation. Generally speaking, the second item is the most common.

The next step is to fill in the reason for the refund. It should also be filled in according to the actual situation. If you have communicated with the merchant on work orders, you can also give a rough description. Please remember to clearly state the reason for your refund in English. Please also try to ensure that the reason for your refund does not conflict with the merchant's TOS. If there is a conflict, please use the art of words to weaken it.

When you are sure that everything is correct, you can submit it. Generally speaking, after you submit, Paypal will ask the merchant to contact you. At this time, you will have a conversation and communication in Paypal, which is the time for the merchant to provide evidence and you to provide evidence.

At this time, the merchant may promise that if you cancel the dispute, you will be compensated for something. Please do not agree. Once the dispute arises, do not stop. Otherwise, if the merchant breaks the contract, you will have to contact PayPal customer service for a second dispute. This is very trouble. So, no matter what, don’t cancel the dispute as long as you don’t get your money back.

If during the communication period, the merchant agrees to refund and returns the money to you through Paypal or other channels, after confirming receipt of the money, the dispute is completed, or the dispute is cancelled.

If the merchant does not reply to you, or the communication is fruitless, it is important to upgrade it to a compensation dispute around the fifth day after the dispute. This must be upgraded. After escalating the dispute, PayPal customer service will intervene. At this time, as long as your reason is not too outrageous, customer service will make a ruling in your favor.

At this point you just need to wait quietly for the results.



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How to properly use paypal disputes?

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