How to solve the problem of Account Locked when newly registered DigitalOcean account appears

Most overseas VPS service provider accounts do not have many restrictions. At most, you only need to activate the account by email and you can purchase without restrictions. Some VPS service providers, such as Linode, Vultr, and DigitalOcean merchants, offer free balance rewards for newly registered accounts. Often, many of our smarter friends will register more accounts through various methods, and then get the initial free account balance to save costs. .

This approach is that in the end, the merchant will ask us to submit personal information, including ID card, credit card and other account information to verify the authenticity, which can solve the problem of account abuse registration to a certain extent. Therefore, when registering an account like DigitalOcean, even if you have not registered multiple accounts before, it may be due to certain judgment factors of the system that you are still required to verify. In the morning, after a netizen registered a DigitalOcean account, he could not activate the VPS host in the background after logging in directly. What he saw was a prompt that the ACCCOUNT LOCKED account was locked.

So how to solve it? Because Snail had opened an account before and did not require verification, I first helped this friend send a TK to ask what information needed to be submitted. The reply we got was this.

Hello!Thank you for the information you have provided thus far.Please provide more complete and accurate information:Name: (your full name)Location: (your location, ex: Düzce, Turkey)Phone: (your phone number) Type of Traffic: (what you will use the servers for)Links to Following: (a URL to a public profile, ie Facebook, LinkedIn, Github, Google+, Twitter etc)

Without this information we will need your ID to verify your account. Please send us a photo of you holding your government-issued photo ID or passport to [email protected] with this ticket\\'s ID in the subject e.g. \ \”Ticket #608800\\”. We do this manual review process to ensure the safety and security of the platform for legitimate users, and to prevent cases of credit card fraud or identity theft.Once you have sent that please let us know by replying to this ticket.Regards,DigitalOcean Support

Snail got the official answer from DO, which is a lot in English. Here I have compiled the information that needs to be submitted and the points to note below. If we encounter that the account is locked ACCOUNT LOCKED, we first submit a TK from the background SUPPORT link and ask how or why my account is locked \\"WHY MY ACCOUNT LOCKED?\\", and then we get the above Reply, because we need to get a TK ID account.

First, we write an email and send it to [email protected]

Second, directly write the subject of the email above TK to obtain a big ID account, such as \\"Ticket #608800\\", which means that we are the one who submitted the TK to verify the account

Third, email content, we need to submit:

A – Our full name

B – Our address, just the country and region

C – Phone number

D – What do we use VPS for? Just say FOR WEBSITES

E – Our social networking site account link, such as FB or TW, or GOOGLE+, GITHUB can be used

F – Scan a copy of our ID card

Also, we need to tell our DO account username in the content.

After submitting, we will wait for their manual review. After review, we can activate VPS for various management.

Commonly used DigitalOcean tutorials are included:

Introduction to DigitalOcean backend panel and real demonstration of opening DigitalOcean VPS

The whole process of registering a new DigitalOcean account and the tips for getting a free $10 for new accounts

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