Operation record of HostUS applying for Hong Kong and Singapore SL to replace the US data center

HostUS is one of the earliest VPS hosting providers to provide SoftLayer computer rooms in Hong Kong and Singapore, so Snail, like everyone else, couldn't help but buy one. Due to various reasons, he increasingly felt that the SL line was unstable and often routed to the United States. And in April, SoftLayer also announced that it would cancel the direct connection. As a result, the HostUS SL line machine in our hands was completely slower, even worse than the American machine.

The HostUS Hong Kong machine in my hand was bought with money after all, and it will expire in about half a year. According to netizen Scholar, the official can replace it with an American machine of the same configuration, so Snail also contacted the official customer service through the backend. Submit a TICKET to solve the problem. Similarly, Snail is going to record this process. If there are netizens who have machines, they can follow suit and replace them with American ones. At least the speed will be better, and at least it will be useful if it is not idle.

First, submit a work order to ask about the situation

I sent it in somewhat broken English and asked if I could exchange it to a computer room in Los Angeles. I wanted to exchange it for a US machine that costs $12 per adult.

Second, wait for the reply

The answer I gave is that you cannot switch directly, but you can convert the remaining days into money and return it to my account, and then stop my Hong Kong machine and I can use the balance to purchase a US machine. This is not bad, I need to confirm. (He asked me: Would you like to do this?)

If we have important data in this machine, we need to back up the data first, and then answer OK, do it.

Third, solve the problem

The problem is solved, we can see the balance in the account, and the original SL machine has been closed.

Finally, we can choose to use the remaining balance to purchase machines in other computer rooms. For example, if I buy a US machine with an annual payment of 12 dollars, I will have to pay about 1 dollar. If I had known that this would be possible, I would have applied a few days in advance. Don't pay for it. Therefore, if there are netizens who have idle machines and think the speed is not good enough, they can switch to other machines and use them later.

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