[Compilation] Commonly used English for sending tickets when using foreign VPS, virtual hosts, and servers

American hosting products are still very popular among Chinese people, especially some cheap VPS, virtual hosts, and some domain names, which are quite affordable. Although there are relatively few people using American VPS now, there are still many. Here are some common terms useful for sending VPS tickets (Tickets), some of which are also applicable to virtual hosts!

1. Please change my billing cycle to annual pay.

2. Ask for a test IP or download address: Do you have a test IP/testfile?
can you provide me an address or file to test your hosting speed?

3. The VPS restart fails or the VPS cannot be started: My VPS account is unable to access, probably due to reboot failure, please help me restart it, thank you.

Note: If it is a server, just change VPS to "server"!

4. Please, could you help me rebuild my VPS to XXX with pre-installed kloxo. There are no important data, no backups needed. (Change XXX to the system you need)

Note: If it is a server, just change VPS to "server"!

5. SSH cannot log in: I can not access SSH with information provide, please help.

6. Purchase additional IPs: Can I purchase additional IPs? Do I need to comply with ARIN regulations?

7. I will think about it then make a decision.

8. Hi, my 〔server/vps/hosting) is down, can you please take a look into it? My account info/ip is [insert your IP or account information here]
Hi, my (server/vps/space) is down, can you help me check what's going on? My account information/ip is [insert your IP or account information here]

9. Hi, I would like to purchase [#] extra [ips/ram/storage/bandwidth] for my [server/vps]. My account info/ip is [insert your IP or account information here]
Hi, I want to buy [#] [ip/memory/space/bandwidth] for my [server/vps]. My account information/ip is [insert your IP or account information here]

10. Hi, Can you please reload my [server/vps]. My account info/ip is [insert your IP or account information here]
Hi, can you help me reinstall my [server/vps]. My account information/ip is [insert your IP or account information here]

11. Hi, my [server/vps] load is very high! please take a look! My account info/ip is [insert your IP or account information here]
Hi, My [server/vps] cpu usage is high! Please help me take a look! My account information/ip is [insert your IP or account information here]

12. Hi, where are your servers located? Can you provide a test [ip/file]?
Hi, where is your server? Can you give me a test [IP/file]?

13. Optional, not required optional

14. original original
15. Example of how to write a refund:
I,m sorry that I have to tell you that I am not satisfied with the access speed from china mainland to your server, where my target visitors are from. so would you assist me to end this service/contract and give my money back? thank you very much.

I hope the above content will be helpful to some friends, some of them have been changed to the latest!

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