Hostwinds refund solution, teach you how to refund Hostwinds VPS

How is Hostwinds? Is Hostwinds good? A friend bought a Hostwinds VPS and found that SSH could not connect, so he wanted a refund. However, Hostwinds customers informed that Hostwinds VPS is non-refundable, so many people have no choice. In fact, Let me tell you that there is a way to refund here. Today I will talk about the refund method for Hostwinds VPS.

First of all, if you cannot use Hostwinds, it is usually because you find the IP after purchasing and cannot connect. You can check it through the website https://ipcheck.need.sh/ and find the following:

Or as shown below:

In this case, it is basically blocked. At this time, I will tell you how to operate to ensure no loss.

First of all, Hostwinds VPS cannot be refunded according to the official website terms. This is indeed the case. Customer service also tells you that refunds cannot be made, but we can 1. Cancel the service first; 2. Confirm the cancellation of the service by email; 3. Submit a ticket (work Single) Apply for a refund; the refund here is not refunded to your Alipay or bank card, but to the account balance. You can re-purchase the VPS through the balance, and the new VPS will be reassigned the IP. Let’s talk about these steps through picture examples below.

1. Cancel existing VPS

Click "Request Cancellation" of your VPS service to apply for service cancellation, as shown in the figure below:

Then fill in the reason for canceling the service. Select "Connection Issue" here, as shown in the figure below:

As shown below after submission:

2. Reply to Ticket to confirm cancellation

After canceling the service, a Ticket email will be sent to you to confirm that the data has been backed up. You need to reply. You can copy and paste the message that needs to be confirmed to reply.

The ticket will be sent to you for confirmation as shown below:

Then you reply. The reply content is the text in the red border above, as shown below:

3. Send a work order to the Hostwinds financial department and apply for a refund to the account balance

When you confirm the cancellation and wait for Hostwinds’ reply, Hostwinds will reply to you and confirm the cancellation of your VPS service. Then you need to send a refund email to apply, but this refund is the amount returned to your member center, not yours. Bank card, you can use it to re-purchase VPS.

Click "BILLING" of "Open Ticket", as shown below:

Then fill in the email, and the reply text is "Because reference the ticket you had canceled my service. So I request for refund.", as shown in the picture below, the red box is above you Service cancellation ticket number:

In this way, you will wait for the financial department to refund you. The refund will be made within about 24 hours. If there is no refund for a long time, you can contact the online customer service. This way you can use your account balance to recreate the VPS.

By clicking "Account Credits" under the "Billing" menu as shown below:

You can see the balance after the refund below.

Another note: It may also be possible to reply to you saying that VPS cannot be refunded and to re-create a VPS for you. This is also possible. Our purpose is to re-create VPS, as shown in the figure below:

The above is the method of refunding Hostwinds. Through the above tutorial, I hope it can help friends who need Hostwinds refund to achieve the purpose of rebuilding VPS.

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